Payment & Deliveries

Payments

We accept debit card, credit cards and PayPal transactions as payment for any Ritchie’s of Rothesay order.

PayPal (Europe) S.à r.l. et Cie, S.C.A. is duly licensed as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg.

Returns

As our products are perishable, please refrigerate immediately upon receipt.

Perishable goods cannot be returned, but all packaging can be recycled.

Delivery

Ritchie’s of Rothesay offer a postage service to UK mainland addresses, provided by Royal Mail or TNT, with the following cut-off times for order receipt.

Deliveries will be made between 8am and 6pm, and will require to be signed for.

We ship to Europe. Shipping costs vary dependent on weight and destination. Please contact us for precise delivery costs. 

Single orders over £100 qualify for free delivery. This will be applied at checkout.

For urgent orders, please contact us so we can advise special delivery costs wihch are dependent on weight. 

Notes

We do everything we can to ensure that the goods are delivered promptly, however, owing to occasional ferry disruption due to weather conditions, next day delivery is not always possible and can take up to 3 days. In an event of severe service disruption, our customer team will contact you and keep you advised of the likely date for delivery.

 

If you require delivery on a specific day

Monday

12 noon
Tuesday
12 noon
Wednesday
12 noon
Thursday
12 noon
Friday to Sunday
Shipped on Monday